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The heart of quality at Kingsmen lies with the people who are totally absorbed in the notion that quality impacts the market. Everyone has a role in Kingsmen because every member is a vital link in a chain of activities that produces customer satisfaction. Based on cooperation and mutual respect, management and staff work hand-in-hand towards a common goal, focusing on customer’s needs, priorities, competitiveness and ultimately, profitability. After all, the customer’s success is our success.